PLRB 2015 Claims Conference Recap

blog-image_2015-03-06What a conference!  This year’s PLRB Claims Conference in Anaheim was rife with activity.  Our Enservio team manning the booth was non-stop showing our new ContentsExpress Mobile App, ContentsAnalyzer Fraud detection solution, as well as the latest release of our Contents Management Solution, ContentsExpress.

Monday evening commenced with a Patio Party at Ruth’s Chris Steak House where 100+ shared ContentsExpress Cosmo’s, great food, and great company!

The executive suite was fully booked each day with Chad Horlbogen, our CE Master, providing non-stop demonstrations of ContentsExpress –with Aaron Whittet manning the exhibition booth doing the same.  ContentsExpress helps your team work smarter and faster, – boosting workforce efficiency by up to 80%!  Chad showed how quick and easy it is to set up claim info, add limits and endorsements and perform complex calculations based on your business rules in seconds.  Not to mention how quickly searching for LKQ replacements with our 15million+ product database that gets updated nightly.  He also showed how easy it is for the policyholder to create their own inventory in our Insured Access Portal which provides 24/7 access, the ability to collaborate between you and your policyholder.  It also allows them to  easily add photos and receipts at the line level, and even manage their own RD!

Our new CE Mobile app was a real hot topic at the booth.  With it, you can submit a claim assignment in 30 seconds or less!  It’s available for both iOS and Android devices, and it was certainly a big hit with attendees.  Just click here if you want to download.  Better still, its free!

ContentsAnalyzer also had its debut at the show.  The solution effectively identifies and combats fraudulent claims in real-time – alerting your team prior to settlement. What’s more, it works in concert with your current fraud solutions and can increase quality SIU referrals by up to 20%.

Also creating much buzz on the floor was our ReStore Payments solution which saves time, saves money, and drives customer satisfaction for the policyholder and the carrier.  Our patented multi payee system is the only one of its kind, and is a flexible turnkey solution for all payments, including prepaid card, EFT/ACH, payments for claims with  mortgages, Business to Business payments, as well as auto claims.

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