5 Tips for Starting 2017 with Peace of Mind

5tipsConsider yourself lucky if your business wasn’t the victim of theft or a holiday-related accident. That’s because the highest level of theft claims reported to insurers happen in December. There’s a spike in electrical fires, bad weather increases the risk of natural disasters, and something trivial like a slip-and-fall suit could harm your business or reputation. Continue reading

The Case of the Sea Unicorn’s Tusk

narwhalOur Select specialists are often called in to assist in the valuation of some of the most esoteric items one can imagine. In this case, we were called in to appraise an item out of legend – the tusk of a “Sea Unicorn,” better known as a narwhal. In actuality, though they are endangered, narwhals are not creatures of fantasy like their storybook peer the unicorn. Continue reading

Would you pay $180,000 for a golf club?

golfblogValuing golf equipment can take as much concentration as the game itself

With the RSM Classic in Georgia just behind us, we thought it would be a good time to share some information about the complexities of valuing golf equipment. While some golfers have hand-me-down golf clubs from family members or have purchased clubs at a yard sale for $50, most golfers spend hundreds and even thousands of dollars for a set of golf clubs. And then there are those golf enthusiasts with golf clubs manufactured in a different century – some are collectibles, others just ancient but not so valuable. Continue reading

Judging a book by its cover: How to evaluate First Editions


Every book collector wants to get their hands on some famous first editions, but there are a whole host of factors that you need to take into account when you try to work out the value of a book.  Not all first editions are created equal, and evaluation goes well beyond age and rarity. You also need to weigh up the popularity of the author and the significance of the work, not to mention the presence of a signature or inscription. Continue reading

Use Technology to Speed Claims and Boost Customer Satisfaction

blog-image_2015-09-10An efficient workflow is the path to customer retention

It’s absolutely vital to ensure that your customers are satisfied with the current climate. According to a recent JD Power 2015 Claims Satisfaction Study, “23 percent of indifferent customers and 42 percent of displeased customers say they ‘will shop’ for a new provider during the next 12 months.”

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What does it take to be a champion? Grit

blog-image_2015-08-18Persistence is the vehicle you arrive in.” – Bill Bradley

‘When you win, win big’ should be the motto of PGA Championship winner Jason Day who beat the world’s number one ranked golfer Jordan Spieth by three strokes at the Sheboygan, Wisconsin tournament. Considered an also-ran, Day played in 20 majors and finished in the top 10 in more than half of them. At Whistling Straits he posted the lowest score in major history to win the top trophy in professional golf with a 20 under par.

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How to get Self-Service Insurance Right

MPL GraphicIt’s a competitive market out there. Using aggregators to shop around for the best deals online is a common practice nowadays and it applies to every industry, including insurance. Customers have expectations about self-service offerings, and they’re willing to do some heavy-lifting in return for saving time and hassle.

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What’s in a Name when you’re a Hurricane?

blog-image_2015-06-22June marks the official start of the hurricane season forecasted to be below average.

At this moment, Tropical Storm Bill is approaching the Texas coast with winds at 60 mph with higher gusts, says the National Weather Service. Bill’s tempting the fates with the threat of heavy rainfall up to 8-inches and possible amounts up to 12 inches in places. Bill is purported to cause widespread flash flooding through midweek across Texas and 4 other states: Oklahoma, Arkansas, Missouri and Illinois.

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Cloud and Mobile Solutions for the Savvy Insurance Pro

blog-image_2015-06-02In the competitive world of insurance, more and more professionals are looking to technology to maximize their efficiency and find new ways of communicating effectively with clients and other stakeholders. There is an app for almost every task, large and small, but you need to choose carefully and have clear expectations to avoid frustration and disappointment.

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