Every book collector wants to get their hands on some famous first editions, but there are a whole host of factors that you need to take into account when you try to work out the value of a book. Not all first editions are created equal, and evaluation goes well beyond age and rarity. You also need to weigh up the popularity of the author and the significance of the work, not to mention the presence of a signature or inscription. Continue reading
In the midst of the National Football League regular season play, Enservio has made a hard tackle on soft fraud with its ContentsAnalyzer software. Consider soft fraud that elusive offensive player that’s hard to bring down. Having ContentsAnalyzer is like having an extra defensive player on the field. Continue reading
An efficient workflow is the path to customer retention
It’s absolutely vital to ensure that your customers are satisfied with the current climate. According to a recent JD Power 2015 Claims Satisfaction Study, “23 percent of indifferent customers and 42 percent of displeased customers say they ‘will shop’ for a new provider during the next 12 months.”
“Persistence is the vehicle you arrive in.” – Bill Bradley
‘When you win, win big’ should be the motto of PGA Championship winner Jason Day who beat the world’s number one ranked golfer Jordan Spieth by three strokes at the Sheboygan, Wisconsin tournament. Considered an also-ran, Day played in 20 majors and finished in the top 10 in more than half of them. At Whistling Straits he posted the lowest score in major history to win the top trophy in professional golf with a 20 under par.
It’s a competitive market out there. Using aggregators to shop around for the best deals online is a common practice nowadays and it applies to every industry, including insurance. Customers have expectations about self-service offerings, and they’re willing to do some heavy-lifting in return for saving time and hassle.
Lightning is one of the leading causes of weather related fatalities. An estimated 25 million lightning strikes hit the US each year during around 100,000 thunderstorms. Yet there are a surprising number of popularly held myths about lightning which are entirely wrong.
Water seepage bubbles up through the floor boards from a broken pipe
My own home is a case in point for lessons learned on how not to settle a claim. Settlements ought to run smoothly. Claimants should not be inconvenienced with long wait times and step-by-step processes before receiving their funds. Insurers have been down this road a million times. If customer experience were so important, then why are homeowners left feeling alienated by the payment process, especially as it relates to third parties?
June marks the official start of the hurricane season forecasted to be below average.
At this moment, Tropical Storm Bill is approaching the Texas coast with winds at 60 mph with higher gusts, says the National Weather Service. Bill’s tempting the fates with the threat of heavy rainfall up to 8-inches and possible amounts up to 12 inches in places. Bill is purported to cause widespread flash flooding through midweek across Texas and 4 other states: Oklahoma, Arkansas, Missouri and Illinois.
In the competitive world of insurance, more and more professionals are looking to technology to maximize their efficiency and find new ways of communicating effectively with clients and other stakeholders. There is an app for almost every task, large and small, but you need to choose carefully and have clear expectations to avoid frustration and disappointment.
This year’s Property Innovation Summit was keynoted by best-selling business book author and leadership consultant Jack Zenger, whose agency has conducted 360-degree feedback reviews with 80,000 Fortune 500 executives. “What do the best leaders share in common?” A willingness to challenge the status quo, powerful and clear communications, a focus on speed, developing a strategy collectively, reciprocal trust, accessibility, and having an intimately friendly relationship with co-workers. “Trust leads to greater innovation,” said Zenger. Continue reading