Climbing for leadership: A Q&A with Everest explorer Alison Levine

2-22-16aClimbing Mount Everest taught Alison Levine how to lead a team in even the toughest of environments.  Alison Levine was team captain of the first American Women’s Mount Everest Expedition and is the author of a New York Times bestseller on leadership. No stranger to punishing environments, she skied both the North and South Poles, survived subzero temperatures, hurricane-force winds, avalanches and a career on Wall Street. Continue reading

2015 Property Innovation Summit at a Glance

2015-05-11-News_Latest-NewsThis year’s Property Innovation Summit was keynoted by best-selling business book author and leadership consultant Jack Zenger, whose agency has conducted 360-degree feedback reviews with 80,000 Fortune 500 executives. “What do the best leaders share in common?” A willingness to challenge the status quo, powerful and clear communications, a focus on speed, developing a strategy collectively, reciprocal trust, accessibility, and having an intimately friendly relationship with co-workers. “Trust leads to greater innovation,” said Zenger. Continue reading

Why Combining Software with Services is Good Business

Jim FiniManaging risk is what insurance is all about. Unpredictability rules the roost. Tornados touch down in unexpected places, super storms are drifting further up the northeast coast. Western U.S. droughts are unprecedented. Trends point to more disasters to come. Unpredictability is not just the nature of the business, it’s the nature of nature itself. Having the flexibility to choose among options – such as deciding whether to outsource or insource your claims services, or whether to deploy software or request services– is key to survival.

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Live from Minneapolis, it’s PLRB

plrb-central_2014It’s an exciting time at this year’s Central Region PLRB conference, where we are exhibiting at booth 516.

The conference kicked off with a trilogy of speakers from the Minnesota area, beginning with Frank Whitcomb, Sales and Marketing Expert at Minnesota Independent Insurance Agents & Brokers Association.  “Be remarkable” was Frank’s mantra.  “You don’t need to be perfect, but you can be remarkable.” Continue reading

How to Tell a Fake from the Real McCoy

The strange man in a trench coat at the street corner is a classic cartoon image… “Have I got something to show you!” he says, opening his coat to reveal five rows of Rolex watches. In places like New York City, the trench coat has been upgraded to a folding table and chair. Louis Vuitton handbags, Ray-Ban sunglasses, Gucci heels, Michael Kors bracelets and the classic Rolex replicas …. Or are they knock-offs? We know these cheap products are counterfeits, but can you tell the difference between a replica and a knock-off? Your best guess at telling if something is a fake is to look at the label. On the item in question you see “Made in China.” You determine it’s a counterfeit. But, today many retail items on store shelves at your local mall are made in China and are indeed authentic designer brands.

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Buildings and Rooms: You’ve got the Power.

Small, simple contents list are a breeze to settle using ContentsExpress, but its real power is how it makes large, complex lists easier to review and pay out. Many users aren’t aware of an excellent tool within CE that does just that—the Buildings and Rooms function.

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Making it Right: The Art of Connecting

This week’s episode of “Making it Right” centers around family. As tight as your family relationships may be, all too often your spouse or children may not know exactly what claims professionals do. I love the way the young son of one of the series participants characterized what his Dad does, explaining that his father  “helps people after a bad weather.” (I’m paraphrasing slightly). But, family members may not always understand the day-to-day aspects of your job, especially given that every day can be different.

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