Assessing the Damage When the Levee Breaks

Picture1Many will remember the winter of 2015 as one featuring ice dams, burst water pipes, and the threat of roof collapse. But whether from snowstorm, flood, or leaky plumbing fixture, water damage is an event that occurs throughout the year — accounting for a whopping 22% of all homeowners insurance claims and averaging $4,000 a claim, according to the I.I.I.

That’s why Enservio is pleased to present a 30-minute webinar “Best Practices for Inventorying Contents in Water Loss Claims” this Thursday, April 23 to help claims adjusters assess damages associated with water. Register for this informative webinar by clicking here. Continue reading

3 Easy Ways You Can Prepare for Natural Disasters

Summer is over and the Labor Day celebrations that marked the end of summer should also serve as the kickoff to National Preparedness Month. Although the program has been in effect for a decade, President Obama only recently recognized the month of September as the time to make sure we are prepared for natural disasters, whether that means hurricane, flood, fire, tornado, earthquake, wildfire, etc. In his 2013 disaster readiness proclamation, the President explained,

Continue reading

The Lowdown: What Went on at the National Hurricane Conference 2013

The annual four-day National Hurricane Conference just ended the last week of March. Although not aimed entirely at insurance adjusters, it’s a popular destination for those in the profession who want to learn more about local, state, and national-level ideas as well as potential new policies surrounding hurricane damage and general emergency preparedness. In other words, it’s the be-all, end-all of disaster gatherings and a great place for adjusters to glean new knowledge.  Continue reading

Enhancing the Experience: How Carriers are Changing Contents Inventory Creation for Policyholders

Our recent Product Advisory Group session prompted a lively debate from our carrier customers on the best way to incent policyholders to create their own contents inventory – and preferably pre-loss.

While most of our customers utilize a variety of online tools to help their insureds recreate inventories in both pre- and post-loss scenarios, the usage has been light, with adoption slower than anticipated. Despite warnings to video your home and contents, and lodge the video in a safe deposit box, or to store footage in the cloud, it’s human nature to ignore this step, thinking it won’t happen to you. (Full disclosure – I have not taken this step myself although in writing this, I’m hoping to shame myself into completing my own contents inventory this coming weekend). Continue reading

Spring Forward: A Time for Sun…and Fire Safety

At this point, everybody in the snowbelt is tired of the long, blustery winter we’ve been having. With snowfall after snowfall, it seems like there’s no end in sight. But never fear…yesterday brought about a more visible sign of spring than even a shadow-less groundhog or a budding crocus: turning the clocks forward! 

There’s nothing more satisfying than “springing forward.” Turning time ahead an hour and suddenly the day just seems longer — when the work day ends, you can actually drive home and eat dinner before the sun goes down.  Continue reading

What We Can Learn from the Red Cross About Disaster Preparations

March is just around the corner, and the US will be entering into National Red Cross Appreciation Month.  It’s a great time to make a donation, send a thank-you to Red Cross first responders or, take a half hour to donate blood, a hallmark of Red Cross support. Along with a show of thanks for an organization that has helped our nation through some tough times——this is also a good month to reflect on other aspects of disaster preparations. Continue reading