New England just got pounded with one of the worst blizzards in recent memory. It was so severe that some parts of the area experienced hurricane force winds and a state of emergency was declared that prompted the deployment of the National Guard to the region to keep order and make sure people stayed safe. Less than a week later, another snow storm dumped over a foot in Massachusetts. The threat of roofs collapsing from the weight of all the accumulated snow is a real and present danger.
It’s Tuesday before Thanksgiving and a request comes in via our website. We’re needed on-site for a new commercial loss. Sewage back-up, retail store; not clear as to the extent of the damage. A quick search on-line and we realize what we have here — a luxury children’s boutique in a high-end area that just got hit with dirty water, right at the heart of the holiday season. This is the policyholder’s busiest season and most crucial time of the year for their business.