Use Technology to Speed Claims and Boost Customer Satisfaction

blog-image_2015-09-10An efficient workflow is the path to customer retention

It’s absolutely vital to ensure that your customers are satisfied with the current climate. According to a recent JD Power 2015 Claims Satisfaction Study, “23 percent of indifferent customers and 42 percent of displeased customers say they ‘will shop’ for a new provider during the next 12 months.”

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