The strange man in a trench coat at the street corner is a classic cartoon image… “Have I got something to show you!” he says, opening his coat to reveal five rows of Rolex watches. In places like New York City, the trench coat has been upgraded to a folding table and chair. Louis Vuitton handbags, Ray-Ban sunglasses, Gucci heels, Michael Kors bracelets and the classic Rolex replicas …. Or are they knock-offs? We know these cheap products are counterfeits, but can you tell the difference between a replica and a knock-off? Your best guess at telling if something is a fake is to look at the label. On the item in question you see “Made in China.” You determine it’s a counterfeit. But, today many retail items on store shelves at your local mall are made in China and are indeed authentic designer brands.
Enservio recently hosted the second of our twice annual Customer Advisory Board meetings in Boston, drawing an elite group of senior claims officers. As always, the meetings are a great way to validate that our product direction is in synch with our customers’ needs and business plans.