This year’s Property Innovation Summit was keynoted by best-selling business book author and leadership consultant Jack Zenger, whose agency has conducted 360-degree feedback reviews with 80,000 Fortune 500 executives. “What do the best leaders share in common?” A willingness to challenge the status quo, powerful and clear communications, a focus on speed, developing a strategy collectively, reciprocal trust, accessibility, and having an intimately friendly relationship with co-workers. “Trust leads to greater innovation,” said Zenger. Continue reading
Managing risk is what insurance is all about. Unpredictability rules the roost. Tornados touch down in unexpected places, super storms are drifting further up the northeast coast. Western U.S. droughts are unprecedented. Trends point to more disasters to come. Unpredictability is not just the nature of the business, it’s the nature of nature itself. Having the flexibility to choose among options – such as deciding whether to outsource or insource your claims services, or whether to deploy software or request services– is key to survival.
As chief operating officer and senior vice president, Jim Schweitzer’s day-to-day responsibilities involve field operations. Field operations consist of 180 investigators and 15 analysts that are headed by eight regional directors. Operating for more than 100 years, NICB has historically been focused on vehicle crime and fraud. In the last 25 years it has expanded to include medical-related fraud, now its top priority, and commercial fraud. NICB has 380 employees who work diligently with law enforcement on behalf of its members to support their efforts to fight insurance crime and fraud.
Jonathan Kost is Chief Strategy Officer for Toronto-based Symbility Solutions® (TSX.V: SY), a global provider of cloud-based and smartphone/tablet-enabled claims technology for the property and health insurance industries. He was previously Senior VP at Marshall and Swift/Boeckh (acquired by CoreLogic), responsible for commercial underwriting and property claims divisions.
In March 2014 Symbility and Enservio announced a partnership to integrate Enservio’s contents claims valuation software with Symbility’s structural estimating cloud and mobile products. The combined solution creates a single sign-on, best-of-breed claims settlement application that empowers adjusters to estimate and process both contents and structural claims in a more streamlined fashion.
Gregory Blanchard began his career in the insurance business as a claims zone manager and in product management for Progressive in 1978. Since then, he’s been in varying product management roles for American Financial Group, and the Allied Group, creating innovative nonstandard auto products such as the AutoMax agent network for 26 states. Today he is Associate Vice President for Nationwide Insurance in Des Moines, Iowa, where he established the company’s Powersports Products office. He works on providing new watercraft, motorcycle, and RV insurance programs for independent and exclusive agents and direct distribution channels. We asked Greg what gets his motor running when it comes to innovation.
Mercury Insurance Group (NYSE: MCY) is headquartered in Los Angeles with over 4000 employees. A multiple-line insurance organization, it predominantly offers personal automobile and homeowners insurance through a network of independent agents. Since 1962, Mercury has specialized in offering quality insurance at affordable prices – core values that distinguish Mercury in the marketplace.