As chief operating officer and senior vice president, Jim Schweitzer’s day-to-day responsibilities involve field operations. Field operations consist of 180 investigators and 15 analysts that are headed by eight regional directors. Operating for more than 100 years, NICB has historically been focused on vehicle crime and fraud. In the last 25 years it has expanded to include medical-related fraud, now its top priority, and commercial fraud. NICB has 380 employees who work diligently with law enforcement on behalf of its members to support their efforts to fight insurance crime and fraud.
When it comes to risk management threats, burglary is pretty low on most insurers’ priority lists. Many carriers are more concerned about preventing catastrophic property losses, fatal motor vehicle accidents and scary liability exposures. After all, how much can a garden-variety burglary loss really cost?
Enservio recently hosted the second of our twice annual Customer Advisory Board meetings in Boston, drawing an elite group of senior claims officers. As always, the meetings are a great way to validate that our product direction is in synch with our customers’ needs and business plans.