As chief operating officer and senior vice president, Jim Schweitzer’s day-to-day responsibilities involve field operations. Field operations consist of 180 investigators and 15 analysts that are headed by eight regional directors. Operating for more than 100 years, NICB has historically been focused on vehicle crime and fraud. In the last 25 years it has expanded to include medical-related fraud, now its top priority, and commercial fraud. NICB has 380 employees who work diligently with law enforcement on behalf of its members to support their efforts to fight insurance crime and fraud.
“Innovations in Insurance” is a Q&A Enservio blog that interviews thought leaders working to improve the quality of work while managing change within their organizations.
At the Property Innovation Summit, Enservio Labs was announced as an independent kind of ‘think tank’ or incubator, allowed to imagine possibilities for developing new products. Anything you can share on that front?
Enservio Labs is in its third year of operations. An early product to come out of Enservio Labs was ContentsITV, the industry’s first analytics product that predicts the value of contents in a household. Soon we’ll be taking the wraps off a fraud detection product unlike anything else on the market today. We’re also working with key partners on a couple of exciting new initiatives in the areas of mobile and underwriting analytics.